Bureau One

Fraud Prevention & Alerts

Fraud prevention & transaction security

Real estate transactions involve significant financial transfers and sensitive information. Bureau One applies structured safeguards, professional oversight, and continuous monitoring to help protect every stage of the transaction.

We believe trust is earned through transparency, vigilance, and responsible systems.

Real estate transactions often involve urgency, complexity, and large financial transfers. Bureau One is committed to reducing risk through structured processes, secure communication, identity verification, and ongoing monitoring designed to protect clients and professionals.

Why this matters

Why fraud prevention matters

Wire fraud, identity theft, and digital impersonation are growing risks across the industry. Criminals often target moments of urgency and complexity. Bureau One works to reduce these risks by combining technology, operational oversight, and continuous client education to help protect every transaction.

Our safeguards

How Bureau One helps protect clients

We apply multiple layers of safeguards designed to support secure communication, identity verification, and transaction integrity.

Our goal is to create clarity and confidence throughout the real estate journey.

These include

  • Structured workflows that reduce opportunities for fraud
  • Verified communication practices
  • Ongoing monitoring & operational awareness
  • Identity and process safeguards

Education

Client awareness & education

Bureau One provides guidance to help clients recognize and avoid common threats. Education is one of the most effective ways to prevent fraud.

We encourage clients to ask questions and seek verification whenever something feels unclear or unusual.

These include

  • Always verify wire instructions directly
  • Confirm identity before sharing sensitive information
  • Report suspicious communications immediately
  • Be cautious of urgent or last-minute changes to financial instructions

Communication

Secure communication practices

We promote consistent communication standards designed to reduce risk, improve clarity, and prevent confusion, misdirection, and fraud.

These include

  • Defined communication channels
  • Verification procedures for sensitive information
  • Clear documentation of transaction steps
  • Transparency in roles & responsibilities

Verification

Identity & transaction safeguards

Bureau One supports structured identity and documentation processes designed to improve confidence and reduce exposure to fraudulent activity.

This approach helps maintain continuity and accountability.

These safeguards may include

  • Identity verification practices
  • Structured documentation & review
  • Oversight at critical transaction milestones
  • Coordination between professionals & operational teams

Monitoring

Continuous monitoring & improvement

Fraud risks continue to evolve. Bureau One regularly reviews internal practices, technology, and workflows to strengthen safeguards and improve protection across the platform.

This approach helps our safeguards keep pace with emerging threats.

  • Ongoing risk awareness
  • Process refinement
  • Professional education

What we will never do

Bureau One will never ask you for these

We will never send wire instructions by email. Wiring details are confirmed by phone, using a number you already have rather than a number sent to you in a message.

We will never change wire instructions mid-transaction. If you receive a change, it did not come from us.

We will never ask for your online banking password, your full Social Security number by email or text, or a one-time passcode sent to your phone.

We will never ask you to send funds to an individual rather than to a licensed title or escrow company.

We will never pressure you to move money quickly or outside normal business hours.

We will never ask you to buy gift cards, cryptocurrency, or prepaid cards for any part of a real estate transaction.

If a message does any of these, it did not come from Bureau One. Stop, and call your Bureau One professional at a number you already have, or call us at 435-731-4432.

What to do if you suspect fraud

  • Stop. Do not send funds or sensitive information.
  • Contact your bank immediately and request a wire recall.
  • Report to the FBI Internet Crime Complaint Center at ic3.gov.
  • Contact your Bureau One professional using a trusted, known phone number, or call Bureau One at 435-731-4432.

Our commitment

Our commitment to clients & professionals

Bureau One is committed to building a real estate experience that is not only modern and flexible, but also secure, responsible, and trustworthy. By combining education, structured workflows, and operational discipline, we aim to reduce risk while empowering confident decision-making.

Policy precedence

Trust Center pages describe how Bureau One operates. Where anything on a Trust Center page differs from a published policy in the Legal section, the published policy governs.